Benchmark Almanac

MU-Bench

Chirp-3 14.1% tops its leaderboard gpt-4o-mini-transcribe 27.3% leads the models we track Not in model cards

Speech-to-text providers transcribe 4,270 caller utterances from real 8 kHz customer service phone calls in five locales, scored against human word-level transcripts.

Locales are en-US, es-MX, tr-TR, vi-VN and zh-CN. Data is CC BY-NC 4.0.

Made by Sierra Released Apr 2026 Speech recognition and translation All tasks public Last model added Mar 2025 Scores refreshed 2 Nov 2026
Level
Everyday Most adults, without training
Scored
Checked automatically A program checks the result against an answer key, unit tests or the expected final state.
Answers
Short answer A number, word or short string matched to a key.
8
Entries on its own leaderboard, 1 model we track

Chirp-3 tops the leaderboard with 14.1%

Best score per entry from the benchmark's own leaderboard, read on 2 Nov 2026. Where a model ran with several settings or harnesses, we keep its best. Names in gray aren't in our model list: fine-tunes, agent systems, products and older models. They don't count toward leaders. The best model we track is gpt-4o-mini-transcribe, at 27.3%.

  1. 1 Chirp-3 14.1%
  2. 2 Gemini-3.5-Transcribe 14.9%
  3. 3 Scribe-v2 21.2%
  4. 4 Qwen3-ASR-1.7B 23.6%
  5. 5 Azure-Speech-v1 24.6%
  6. 6 gpt-4o-mini-transcribe 27.3%
  7. 7 Grok-STT 32.1%
  8. 8 Nova-3 32.6%
#EntryScoreSettingDateSource
1 Chirp-3 14.1% Official leaderboard
2 Gemini-3.5-Transcribe 14.9% Official leaderboard
3 Scribe-v2 21.2% Official leaderboard
4 Qwen3-ASR-1.7B 23.6% Baseten Official leaderboard
5 Azure-Speech-v1 24.6% Official leaderboard
6 gpt-4o-mini-transcribe 27.3% Mar 2025 Official leaderboard
7 Grok-STT 32.1% Official leaderboard
8 Nova-3 32.6% Official leaderboard

Scores over time

All the scores we have, one dot each, so a model tested at several settings appears more than once.

On the benchmark’s own leaderboard
0% 20% 40% 60% 80% 100% 2025 gpt-4o-mini-transcribe 0% 20% 40% 60% 80% 100% 2025 gpt-4o-mini-transcribe

No lab model card reports it yet

We read the headline results of 479 launch posts from 51 labs, and none of them list this benchmark.

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