DeepShop
Web agents answer complex shopping queries on live sites with product attributes, search filters and sorting preferences. An LLM judge checks whether results meet each requirement.
Queries are made harder by LLM-driven complexity evolution. Ai2 runs it on Amazon for MolmoWeb.
In the authors’ words
Web agents for online shopping have shown great promise in automating user interactions across e-commerce platforms. Benchmarks for assessing such agents do not reflect the complexity of real-world shopping scenarios, as they often consist of overly simple queries with deterministic paths, such as "Find iPhone 15." Real shopping scenarios are inherently more layered, involving multi-dimensional product attributes, search filters, and user-specific sorting preferences. To address this gap, we introduce DeepShop, a benchmark designed to evaluate web agents in complex and realistic online shopping environments. DeepShop comprises three key components. (1) Query diversity evolution: Starting from real user queries, we generate diverse queries across five popular online shopping domains. (2) Query complexity evolution: We further evolve these queries to increase complexity, considering product attributes, search filters, and sorting preferences, and classify them into three levels: easy, medium, and hard, based on the number of evolutions. (3) Fine-grained and holistic evaluation: We propose an automated evaluation framework that assesses agent performance in terms of fine-grained aspects (product attributes, search filters, and sorting preferences) and reports the overall success rate through holistic evaluation. We conduct a systematic evaluation of retrieval-augmented generation (RAG) methods, web agents, and deep research systems. Results show that RAG struggles with complex queries due to its lack of web interaction, while other methods face significant challenges with filters and sorting preferences, leading to low overall success rates. We also perform cross-category, complexity-based evaluations and error analyses to support the advancement of deep research shopping agents.
- Level
- Everyday Most adults, without training
- Scored
- Graded by a model A language model scores each response, usually against a rubric.
- Answers
- Agent task Many steps in a terminal, browser, desktop, app, game or robot.
MolmoWeb 8B leads with 42.3%
Best score per model as labs report them in their own cards. Labs pick their own settings, so these compare less cleanly than independent runs.
- 1
MolmoWeb 8B 42.3%
- 2
Fara-7B 26.2%
| # | Model | Score | Setting | Date | Source |
|---|---|---|---|---|---|
| 1 | | 42.3% | Mar 2026 | Model card | |
| 2 | | 26.2% | Nov 2025 | Model card |
2 models have held number one since its release in Jun 2025
Lab claims count from the day the card came out, independent runs from the model’s release.
Scores over time
All the scores we have, one dot each, so a model tested at several settings appears more than once.
Labs headline it less often now, last in Mar 2026
Launch posts from every lab that has listed it, one tick per post. Tall colored ticks include it, and short gray ones leave it out.
| Date | Launch post | Score | As the post writes it |
|---|---|---|---|
| 24 Mar 2026 | 42.3 | DeepShop | |
| 24 Nov 2025 | 26.2 | DeepShop |
2 system cards report it, from 2 labs
Besides launch posts, we read the system cards, model cards and technical reports labs publish with a release. They report far more, including safety and frontier-risk tests.
| Date | Document | Score | As the document writes it | Section |
|---|---|---|---|---|
| 9 Apr 2026 | | 42.3 | DeepShop, GPT-4o judge, 100 steps (Table 4) | Capabilities |
| 24 Nov 2025 | | 26.2 | DeepShop success rate, mean of 3 runs, 26.2 ± 2.0 (Table 9, Table 19) | Capabilities |
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