Benchmark Almanac

Cresta-Bench

Not in model cards

Contact-center agents take simulated calls for lending, health and airline lines. Tool calls get deterministic checks and LLM judges grade the rest.

181 test cases across four synthetic agents, each run three times and scored pass^3. 14 models in the Fireworks index. No maker page with details found.

Made by Cresta Released Oct 2026 Customer service Tasks kept private
Level
Everyday Most adults, without training
Scored
Graded by a model A language model scores each response, usually against a rubric.
Answers
Agent task Many steps in a terminal, browser, desktop, app, game or robot.

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We have no scores for Cresta-Bench yet.

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No lab model card reports it yet

We read the headline results of 479 launch posts from 51 labs, and none of them list this benchmark.

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