τ³-bench Banking
Agents act as banking customer-service reps over many turns with a simulated user, following policy. Pass^1 on the final database state.
A separate domain of τ³-bench. Its overall score covers retail, airline and telecom only.
- Level
- Everyday Most adults, without training
- Scored
- Checked automatically A program checks the result against an answer key, unit tests or the expected final state.
- Answers
- Agent task Many steps in a terminal, browser, desktop, app, game or robot.
Qwen 3.8 Max leads with 55.1% among models released by Aug 2026
Best score per entry from the benchmark's own leaderboard, read on 2 Nov 2026. Where a model ran with several settings or harnesses, we keep its best. Names in gray aren't in our model list: fine-tunes, agent systems, products and older models. They don't count toward leaders.
The newest model with a score here came out in Aug 2026, and nobody has tested a newer one. Among the 20 highest-ranked models on the capability index, these have no score yet:
- GPT-6 Astra
- Claude Opus 5.5
- GPT-6.1 Terra
- GPT-6.1 Sol
- and 10 more
- 55.1
Qwen 3.8 Max
- 48.7 Claude Opus 5
- 47.9 Grok 4.5
- 46.9 GPT-5.6 Sol
- 44.6 GPT-5.5
- 40.5
Muse Spark 1.1
- 40.2 Claude Opus 4.7
- 39.7 Claude Opus 4.8
- 39.7 Claude Fable 5
- 39.4 GPT-5.4
- 37.1 GLM-5.2
- 37.1 Kimi K3
- 32.2 GPT-5.2
- 27.3
Gemini 3 Flash
- 27.3 Claude Opus 4.6
- 26.0
Gemini 3.1 Pro
- 25.3 Claude Sonnet 4.5
- 25.0
Inkling
- 24.7 Claude Opus 4.5
- 18.0
Gemini 3 Pro
- 18.0 Grok 4.2
- 15.7 Grok 4 Fast
- 13.7
Gemini 2.5 Pro
- 13.1 Grok 4.1 Fast
- 9.79 GLM-5
- 9.79
Qwen3.5 397B-A17B
- 1
Qwen 3.8 Max xhigh 55.1%
- 2 Claude Opus 5 max 48.7%
- 3 Grok 4.5 high 47.9%
- 4 GPT-5.6 Sol xhigh 46.9%
- 5 GPT-5.5 xhigh 44.6%
- 6
Muse Spark 1.1 xhigh 40.5%
- 7 Claude Opus 4.7 max 40.2%
- 8 Claude Opus 4.8 max 39.7%
- 9 Claude Fable 5 max 39.7%
- 10 GPT-5.4 xhigh 39.4%
- 11 GLM-5.2 xhigh 37.1%
- 12 Kimi K3 max 37.1%
- 13 GPT-5.2 high 32.2%
- 14
Gemini 3 Flash high 27.3%
- 15 Claude Opus 4.6 max 27.3%
- 16
Gemini 3.1 Pro high 26%
- 17 Claude Sonnet 4.5 enabled 25.3%
- 18
Inkling max 25%
- 19 Claude Opus 4.5 high 24.7%
- 20
Gemini 3 Pro high 18%
- 21 Grok 4.2 high 18%
- 22 Grok 4 Fast high 15.7%
- 23
Gemini 2.5 Pro Jun 2025, high 13.7%
- 24 Grok 4.1 Fast high 13.1%
- 25 GLM-5 enabled 9.79%
- 26
Qwen3.5 397B-A17B enabled 9.79%
| # | Entry | Score | Setting | Date | Source |
|---|---|---|---|---|---|
| 1 | | 55.1% | xhigh | Aug 2026 | Official leaderboard |
| 2 | Claude Opus 5 | 48.7% | max | Jul 2026 | Official leaderboard |
| 3 | Grok 4.5 | 47.9% | high | Jul 2026 | Official leaderboard |
| 4 | GPT-5.6 Sol | 46.9% | xhigh | Jul 2026 | Official leaderboard |
| 5 | GPT-5.5 | 44.6% | xhigh | Apr 2026 | Official leaderboard |
| 6 | | 40.5% | xhigh | Jul 2026 | Official leaderboard |
| 7 | Claude Opus 4.7 | 40.2% | max | Apr 2026 | Official leaderboard |
| 8 | Claude Opus 4.8 | 39.7% | max | May 2026 | Official leaderboard |
| 9 | Claude Fable 5 | 39.7% | max | Jun 2026 | Official leaderboard |
| 10 | GPT-5.4 | 39.4% | xhigh | Mar 2026 | Official leaderboard |
| 11 | GLM-5.2 | 37.1% | xhigh | Jun 2026 | Official leaderboard |
| 12 | Kimi K3 | 37.1% | max | Jul 2026 | Official leaderboard |
| 13 | GPT-5.2 | 32.2% | high | Dec 2025 | Official leaderboard |
| 14 | | 27.3% | high | Dec 2025 | Official leaderboard |
| 15 | Claude Opus 4.6 | 27.3% | max | Feb 2026 | Official leaderboard |
| 16 | | 26% | high | Feb 2026 | Official leaderboard |
| 17 | Claude Sonnet 4.5 | 25.3% | enabled | Sep 2025 | Official leaderboard |
| 18 | | 25% | max | Jul 2026 | Official leaderboard |
| 19 | Claude Opus 4.5 | 24.7% | high | Nov 2025 | Official leaderboard |
| 20 | | 18% | high | Nov 2025 | Official leaderboard |
| 21 | Grok 4.2 | 18% | high | May 2026 | Official leaderboard |
| 22 | Grok 4 Fast | 15.7% | high | Sep 2025 | Official leaderboard |
| 23 | | 13.7% | high | Jun 2025 | Official leaderboard |
| 24 | Grok 4.1 Fast | 13.1% | high | Nov 2025 | Official leaderboard |
| 25 | GLM-5 | 9.79% | enabled | Feb 2026 | Official leaderboard |
| 26 | | 9.79% | enabled | Feb 2026 | Official leaderboard |
Labs report scores for 20 models in their cards. We plot every source in the charts below.
7 models have held number one since its release in Mar 2026
Lab claims count from the day the card came out, independent runs from the model’s release. We draw one row each for the benchmark’s own leaderboard and what labs claim in their cards.
Scores over time
All the scores we have, one dot each, so a model tested at several settings appears more than once.
11 labs put it in a launch post in the last six months
Launch posts from every lab that has listed it, one tick per post. Tall colored ticks include it, and short gray ones leave it out.
| Date | Launch post | Score | As the post writes it |
|---|---|---|---|
| 19 Oct 2026 | Mercury 3 | 30.2 | τ³-bench Banking |
| 15 Oct 2026 | 17 | Tau3 Banking | |
| 15 Oct 2026 | 18.9 | tau3-bench banking | |
| 13 Oct 2026 | LFM2.5-24B-A2B | 8.04 | τ³-Bench Banking |
| 13 Oct 2026 | 47.8 | TAU3-Banking | |
| 5 Oct 2026 | Beam 1.0 | 38 | tau3 banking |
| 1 Oct 2026 | 47.2 | τ³-Banking (a separate evaluation, printed as 47.2) | |
| 20 Sep 2026 | 42.5 | τ³-Banking | |
| 15 Sep 2026 | 35.1 | τ³-Banking Leaderboard (Sierra), voice setting, High | |
| 11 Aug 2026 | 9.28 | τ³-bench (Banking) | |
| 11 Aug 2026 | 23 | τ³-Banking (Artificial Analysis score quoted by Upstage) | |
| 10 Aug 2026 | 23.5 | τ3-Banking | |
| 4 Aug 2026 | LFM2.5-2.6B | 5.67 | τ³-Bench Banking |
| 31 Jul 2026 | 14.2 | τ3-Banking | |
| 30 Jul 2026 | 15.5 | Tau 3 Banking | |
| 22 Jul 2026 | 19.6 | τ³ (banking) | |
| 15 Jul 2026 | 23.7 | Tau 3 Banking (Artificial Analysis) | |
| 4 Jun 2026 | 22.6 | TauBench V3 Banking |
11 system cards report it, from 7 labs
Besides launch posts, we read the system cards, model cards and technical reports labs publish with a release. They report far more, including safety and frontier-risk tests.
| Date | Document | Score | As the document writes it | Section |
|---|---|---|---|---|
| 19 Oct 2026 | | 23.5 | τ3-Banking, high, 26.0 xhigh (Tables 2 and 5) | Capabilities |
| 15 Oct 2026 | | 18.9 | Tau3 Banking (Table 10) | Capabilities |
| 15 Oct 2026 | | 9.9 | Tau3 Banking, BF16 acc. (Table 22) | Capabilities |
| 15 Oct 2026 | | 17 | Tau3 Banking, released 24GB checkpoint (Table 7). BF16 17.01 | Capabilities |
| 5 Aug 2026 | | 14.2 | tau3-Banking (Table 6, Reasoning mode) | Capabilities |
| 30 Jul 2026 | | 15.5 | Tau 3 Banking (5. Evaluations table) | Capabilities |
| 27 Jul 2026 | Kimi K3 technical report | 33.4 | τ3-Banking, cited from Artificial Analysis (Table 2) | Capabilities |
| 22 Jul 2026 | | 19.6 | τ3 (banking) (Table 3) | Capabilities |
| 15 Jul 2026 | | 23.7 | Tau 3 Banking (5. Evaluations table, effort 0.99) | Capabilities |
| 14 Jul 2026 | Grok 4.5 model card | 32.6 | τ³-banking (AA), accuracy, high (4.2) | Capabilities |
| 9 Jun 2026 | | 22.6 | TauBench V3 Banking (Table 10) | Capabilities |
More in Tool use
- AutomationBench In use Agent completes end-to-end business workflows inside a simulated company exposing dozens of REST APIs. Graded on resulting state.
Gemini 4 Carbon 53.9%
- MCP Atlas In use Multi-step workflows over real MCP servers. Scores tool-use competency on realistic tasks.
Muse Spark 1.1 88.1%
- BFCL V4 In use Models call functions and tools, including multi-turn agentic tasks with web search and memory. Checked against expected calls and outcomes.
Qwen3.7-Max 75%
- Claw-Eval In use 300 human-verified agent tasks (service orchestration, multimodal, multi-turn dialogue) audited via traces and snapshots. Rubric scores with Pass^3 consistency. Claude Sonnet 4.6 81.4%
- DeepSearchQA In use Questions that need multi-step search and synthesis. Final answers graded against references. Kimi K3 95%
- MCPMark In use Agent stress-tests realistic MCP tool use (GitHub, Notion, Postgres, browser). Graded by programmatic verification scripts. Kimi K3 94.5%